Appraising Users’ Satisfaction in Public Housing: A Case study of Crospil Housing Estate, Akpabuyo, Cross River State, Nigeria



Abstract Views
212

Downloads
278

Citations

Share

##plugins.themes.bootstrap3.article.sidebar##

Submitted Jul 11, 2022
Published Aug 23, 2022
10.24018/ejarch.2022.1.4.12

Abstract viewed = 212 times

Table of Contents

##plugins.themes.bootstrap3.article.main##

The paper appraised users’ satisfaction with housing units by occupants of the CROSPIL housing estate, Akpabuyo, Cross River State, Nigeria with the aim of improving the housing sector in the State by examining the level of satisfaction with the architectural design of the housing units and neighbourhood facilities in the estate. Methodology of the study was through questionnaire administration, physical observation, measurement of spaces, interviews and review of the literature. The study revealed that apart from road infrastructure, the estate lack neighbourhood facilities such as water, shopping centres, health centres, schools and recreation centres (green areas). Residents were generally satisfied with the design of living rooms, bedrooms and kitchens in all housing unit types but dissatisfied with other spaces like toilet/bath, store and dining which were non-existing in some of the housing units. The study concluded that irrespective of the income level of users, the basic functional spaces required in any housing unit should be provided for all. Also, neighbourhood facilities that make living comfortable should be provided as a matter of urgency.

Keywords: architectural design, functional spaces, neighbourhood facilities, user satisfaction

References

  1. Amerigo, M. & Aragones, J. (1997). A Theoretical and Methodological Approach to the Study of Residential Satisfaction. Journal of Environmental Psychology, 17(1), 47–57.
     Google Scholar
  2. Abidin, N. Z., Abdullah, M. I., Basrah, N. & Alias, M. N. (2019). Residential Satisfaction: Literature review and a conceptual framework. IOP Conf. Series: Earth and Environmental Science 385 (2019) 012040.
     Google Scholar
  3. Afag, H. C, Adi, I. C, Zubair, M., Mazian, M. T, Nur, A. G. & Nor, H. I. (2011). Evaluation of usre’s satisfaction towards construction faults in medium-cost housing of under developing metropolis. American Journal of Scientific Research, 13(9), 7–10.
     Google Scholar
  4. Atamewan, E. E. (2017). Re-development of minimum housing design standards for low-income residential dwellings in Bayelsa State, Nigeria. Unpublished PhD thesis submitted to the Department of Architecture, Federal University of Technology, Minna, Nigeria.
     Google Scholar
  5. Bardo J. W. & Dokmeci, V. (1992). Modernization, tradionalization and the changing structure of community satisfaction in two-sub-communities in Istanbul, Turkey. A Procrustean’, Genetic, Social and General Psychology Monographs, 118 (3).
     Google Scholar
  6. Forte F. I (2013), ‘New Needs vs “Desidered” Values into Personalization of (Social) Housing’, in Society, Integration, Education, volume III, Proceedings of the International Scientifical Conference, Udine, 2013.
     Google Scholar
  7. Forte F. (2016). Appraisal and Evaluation in the Production of Works for the Transformation of the Contemporary City, in Stanghellini S., Morano P., Bottero M., Oppio A. (eds), Appraisal: From Theory to Practice. Results of SIEV 2015, Springer International Publishing, 2016.
     Google Scholar
  8. Forte, F. 1 & Russo, Y. (2017). Evaluation of User Satisfaction in Public Residential Housing – A Case Study in the Outskirts of Naples, Italy. Materials Science and Engineering 245, IOP Conf. Series.
     Google Scholar
  9. Hay, R., Bradbury, S., Dixon, D., Martindale, K., Samuel, F., & Tait, A. (2017). Pathways to POE, value of architects.
     Google Scholar
  10. Ibem, E. O., & Aduwo, E. B. (2013). Assessment of residential satisfaction in public housing in Ogun State, Nigeria. Habitat International, 40, 163–175.
     Google Scholar
  11. Jiboye, A. D. (2009). Evaluating Tenant’s Satisfaction with Public Housing in Lagos, Nigeria, Town Planning and Architecture, 33(4), 239–247.
     Google Scholar
  12. Lekjep, R. S. (2020). Assessing residents’ level of satisfaction with architectural design of Pankshin low-cost housing, Plateau State, Nigeria. Archiculture Journal, 3(1), 100-106.
     Google Scholar
  13. Mohit, M. A, & Azim, M. 2012. Assessment of residential satisfaction with public housing in Hulhumale’, Maldives. Procedia - Social and Behavioral Sciences, 50, 756–770.
     Google Scholar
  14. Mohit, M. A., & Raja, A. M. M .A. (2014). Residential satisfaction concepts, theories and empirical studies. Planning Malaysia e Journal of Malaysian Institute of Planners, 3, 47–66.
     Google Scholar
  15. Nwankwo, S. I. (2013). Developing a model for post-occupancy evaluation of modification of residential buildings in public housing estate for South East Nigeria. A PhD thesis submitted to the Department of Architecture, Imo State University, Owerri.
     Google Scholar
  16. Obongha, E. I. (2018). Public-Private Partnership as a means of providing affordable housing for Civil/Public Servants in Nigeria: A case study of CROSPHIL Housing Estate, Akpabuyo, Cross River State. An unpublished critical analysis submitted to the Nigerian Institute of Estate Surveyors and Valuers for Professional Competence Examination.
     Google Scholar
  17. Preiser, W. F. E., & Nascar, J. L. (2008). Assessing Building Performance: It’s Evolution from Post-Occupancy Evaluation. International Journal of Architectural Research, 2(1), 84–99. https://doi.org/10.26687/archnet-ijar.v2i1.179.
     Google Scholar
  18. Somiah, M. K., Aidoo, I. & Braimah, A. (2017). An Empirical Enquiry into the Attributes of Residential Satisfaction that Predict Students’ Satisfaction in Public Halls of Residence in Technical Universities in Ghana. International Journal of African and Asian Studies. 39, 54-61
     Google Scholar
  19. Tan, T. H., (2016). "Residential satisfaction in gated communities". Property Management, 34 (2), 84 - 99
     Google Scholar
  20. Teasdale-St-Hilaire, A. (2013). Post-occupancy evaluation framework for multi-unit residential buildings. Thermal Performance of the Exterior Envelopes of Whole Buildings – 12th International Conference.
     Google Scholar
  21. Turpin-Brooks, S., & Viccars, G. (2006). The development of robust methods of post occupancy evaluation. In Facilities, 24 (5–6), 177–196. https://doi.org/10.1108/02632770610665775.
     Google Scholar
  22. Vischer, J. C. (2008). Towards an environmental psychology of workspace: How people are affected by environments for work. Architectural Science Review, 51(2), 97–108. https://doi.org/10.3763/asre.2008.5114.
     Google Scholar
  23. Weideman S. & Anderson J. (1985). A conceptual framework for residential satisfaction. In: Altman, I. and Werner, C. H. (eds), Human Behavior and Environment. New York: Plenum Press.
     Google Scholar